Consumer Engagement & Care Navigation

Consumer Engagement starts with strategy and good partners.  

With CBA’s strong partnerships and successful population health management programs, we help your members not only manage their health, but understand their healthcare costs.  

At CBA, we recognize that medical costs and understanding a health plan play a major role into why people do not make time for their healthcare. With this in mind, we offer URAC accredited clinical guidance in case management, utilization management and much more to help ease the stress and confusion that may occur for members.